Street repaving is scheduled on an as-needed basis in accordance with the City’s Pavement Management Plan, approved by the Mayor & City Council. The City Engineer’s office responds to questions, driveway apron requests, curb cut permits, broken sidewalks, major repairs to City streets and requests for special projects.
Potholes and broken sidewalks on City-owned streets should be reported to the City Engineer. The following streets are not City streets and need to be reported to the appropriate agency:
Need help determining if it’s a State, County or City road? Click here to visit MDOT's website, Know Your Roads.
The Department of Public Works maintains and installs traffic and street named signs on City-owned streets, parking meter posts, safety barricades and banners.
Storm drains are maintained by Prince George’s County (for City streets) and by the State of Maryland (for State Roads). Please report the issue to the appropriate agency.
The City maintains the turf within its rights-of-way, as well as maintaining certain rights-of-way on Prince George's County streets.
Prince George's County maintains the ditch (Narragansett Run) along Narragansett Parkway.
Pepco maintains all City street lights. Report any any outages or broken street lamps to Pepco. If you can, please provide them with the pole number, street address and type of pole (wooden or metal).
Traffic signals are maintained by Prince George’s County (for County Roads) and by the State of Maryland (for State Roads). Please report the issue to the appropriate agency.
Gas leaks should be reported immediately; call 911 and/or the Washington Gas Emergency Leak Line at 1-800-752-7520. If you smell gas, leave the area immediately and call 911 or the Washington Gas emergency line
If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it by email at emergencycallcenter@wsscwater.com, or call us at 301-206-4002.
Noticed a downed or fallen utility line? Keep away from the fallen line, get to a safe area and call 9-1-1.
If a tree falls on private property, the property owner is responsible.
If a tree falls into the street or right-of-way, contact the City’s Department of Public Works.
Does grass in a neighboring property look like it’s never been cut? Or is a neighbor’s bamboo starting to spread onto your property? Our City Code has regulations for grass (must be kept under 12 inches), bamboo, firewood, rodents and more – check it out here . Code Enforcement maintains those codes to ensure a safe and attractive City for its residents; all potential code issues should be reported to them.
To help keep our quiet and family-friendly neighborhoods, the City’s Code prohibits loud or raucous sound in residential areas (except if you are doing necessary property maintenance like mowing a lawn). The allowable noise limit is 65 decibels during the day and 55 decibels at night.
For more information about noise violations, visit www.collegeparkmd.gov/goodneighbor or read this flyer on Noise in our Community.
Residents can also submit written noise complaints to the Noise Control Board; if two or more residents file a written complaint for a specific noise disturbance, the Noise Control Board will then hold a hearing to determine whether a violation has occurred. Noise complaints should be sent to the College Park Noise Control Board at 7401 Baltimore Avenue Suite 201, or via email to publicservices@collegeparkmd.gov within 15 days of the event.
Help keep our neighborhoods and City beautiful and clean by not littering and only putting out your refuse or recycling collections on the appropriate day in the appropriate receptacle. The City’s Code prohibits littering, dumping, or leaving trash on public or private property in the City (read more about it here). If you notice litter, or trash left on a curb, or any other related issues, please report the City’s Department of Public Works and Code Enforcement.
Report any crimes or suspicious activity to the police at 9-1-1.
Prince George’s County Police also accepts reports of non-emergency incident or issues (including fraud, traffic hazard, inside flooding, lost property, vandalism, etc.) online. You may complete a report here. To submit a report by phone, call 301-352-1200.
The City owns and maintains the following parks, fields and playgrounds:
Report any issues to the City’s Department of Public Works .
The following recreational parks and playgrounds are owned and maintained by Maryland-National Capital Park and Planning Commission (M-NCPPC) . Any issues need to be reported to M-NCPPC.
For any questions, concerns or comments regarding these facilities or areas, please contact the M-NCPPC Help Desk at 301-699-2255 or click here to email.
To contact the City of College Park's Animal Control, email animalcontrol@collegeparkmd.gov or call 240.487.3575.
Report any lost or found animals to the City’s Animal Control and to Prince George’s County Animal Services. For tips to help reunification, please click here.
If you find your home or yard negatively affected by wildlife, including feral cats, please contact the City’s Animal Control. Our Animal Control Officer can provide residents with information with how to solve a variety of wildlife problems without harm to the animal or person. For information regarding wildlife in the City and trapping, click here. Please report rodent (rats or mice) issues to the City’s Code Enforcement
Noticed some unwanted rodents coming from another property? Our City Code has regulations for grass (must be kept under 12 inches), bamboo, firewood, rodents and more – check it out here. Code Enforcement maintains those codes to ensure a safe and attractive City for its residents; all potential code issues should be reported to them.
Report abandoned e-scooters or bicycles here. Be sure to Vehicle ID under located near the QR code on the handlebars.
For Veo vehicles, please also contact VeoRide operations at 855-836-2256 or hello@veoride.com to report issues with Veo bikes and e-scooters parked where they are not supposed to be (such as lying down on private property or left in the middle of a sidewalk).